www.Byatelier.com is published by ATELIER HAUTE COMMUNICATION SAS.
ATELIER HAUTE COMMUNICATION SAS is a French limited company in the form of a Société par Actions Simplifiée with a capital of €23 346 830. SIREN 503 481 244 – RCS Paris.
Our registered address is 100, avenue des Champs Elysées 75008 Paris. France. T/ +33 (0) 1 79 97 71 42. Our VAT number is 96 503 481 244.
We may modify the TERMS OF SERVICE from time to time. Please read the TERMS OF SERVICE and check back often. If you do not agree to any change to the TERMS OF SERVICE then you must immediately stop using the Site. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.
Website access and the use of its content are subject to the usage stipulations provided hereinafter. The act of accessing and browsing this Website implies that the Internet user fully and unreservedly accepts the following stipulations.
To use some of the services or features made available to you on this Site you will need to register. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately at the following e-mail address email@example.com. We may also change registration requirements from time to time.
The account password you provide should be unique and kept secure, and you must notify ATELIER HAUTE COMMUNICATION immediately of any breach of security or unauthorized use of your account.
In order to make purchases on the Site you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.
The Site is available only to individuals and others who meet the ATELIER HAUTE COMMUNICATION terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to ATELIER HAUTE COMMUNICATION, whose applications are acceptable to ATELIER HAUTE COMMUNICATION and who have authorized ATELIER HAUTE COMMUNICATION to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase. In addition, ATELIER HAUTE COMMUNICATION reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address.
By making an offer to purchase merchandise you expressly authorize us to perform credit checks and where ATELIER HAUTE COMMUNICATION feels necessary, to transmit or to obtain information (including any updated information) about you to or from third parties, including but not limited to your credit/debit card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your credit/debit card, to obtain an initial credit/debit card authorization and to authorize individual purchase transactions.
Furthermore, you agree that we may use Personal Information provided by you in order to conduct appropriate anti fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.
All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers.
ATELIER HAUTE COMMUNICATION offers products for sale that are in stock and available for dispatch from our distribution center. Occasionally however, we may be waiting for components to produce your order. Consequently you may from time to time be given the possibility of making an Advance Payment for certain items in which case you are able to make an Advance Purchase. This will ensure that you receive this item in priority once component has been delivered to ATELIER HAUTE COMMUNICATION. Your rights regarding Advance Purchase are the same as those for any other purchase at ATELIER HAUTE COMMUNICATION. Alternatively, you may simply choose to register your email address for notification of arrival of the selected merchandise not held in stock.
Items received into stock may be pre-allocated to satisfy Advance Payment orders and customers making Advance Payments will receive items in priority to customers on the Waiting List or customers ordering through the Site for immediate delivery. Please be aware that we may be unable to deliver selected Advance Payment merchandise due to production problems or quality check issues identified when we receive an order into stock. In these circumstances we will notify you by email and refund the Advance Payment to your credit/debit card within thirty days of being advised that merchandise has become unavailable.
If you have registered your email address for notification of the arrival of a specific product featured on our Site, we will attempt to notify you by email within 48 hours of the product becoming available on the Site. Please be aware that on occasion certain products that are in particularly high demand will sell out during this period.
Atelier Haute Communication will ensure a storage of your order for ten years if amount is equal or above 120€
Prices shown on the Site are in Euros and are exclusive of both VAT and custom duties that may apply.
The final price that will be paid with VAT will be shown when placing final order on our Website
All prices and offers remain valid as advertised from time to time. The Euros price of a product displayed on the Site at the time the order is accepted will be honored, except in cases of patent error.
Customers purchasing from a country served as DDP will incur relevant import duty and tax. These costs are included in the final purchase price. Customers purchasing from a country served as DDU will be charged for the items purchased and shipping costs only. Import duty or tax costs will be invoiced to you directly from our courier company (DHL, Fedex, UPS or any other) or from an import broker appointed by you. We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion.
The following countries are shipped to on a DDP (Delivery Duty Paid) basis:
If you are a customer whose credit/debit card is not denominated in Euros, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.
Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it.
Unless you cancel your order, acceptance of your order and completion of the contract between you and ATELIER HAUTE COMMUNICATION will be completed when we email you to confirm the goods have been dispatched. The sale contract is therefore concluded in France and the language of the contract is English.
We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within the Terms of Service.
We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
We accept : CB, Visa, MasterCard, Cofinoga, 4 étoiles, aurore cards, and any other methods which may be clearly advertised on the Site from time to time. Payment will be debited and cleared from your account upon dispatch of your order by ATELIER HAUTE COMMUNICATION. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to ATELIER HAUTE COMMUNICATION, we will not be liable for any delay or non-delivery.
We take reasonable care to make our Site secure. All credit/debit card transactions on this site are processed using PayPal, a secure online payment gateway that encrypts your card details in a secure host environment. If you are a registered ATELIER HAUTE COMMUNICATION user, we will securely store your credit/debit card details on our systems. These details will be fully encrypted and only used to process card transactions which you have initiated.
To help ensure that your shopping experience is safe, simple, and secure, ATELIER HAUTE COMMUNICATION uses Secure Socket Layer (SSL) technology.
Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the SiteWe also accept bank transfer, you will have access to our bank information by choosing the relevant payment process when validating your final order
Promotion codes are non-transferable and there is no cash alternative. Furthermore, they cannot be used in conjunction with any other promotion code or offers.
ATELIER HAUTE COMMUNICATION insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by ATELIER HAUTE COMMUNICATION, and transfer of responsibility in the same way.
Please note that we aim to dispatch all orders within 30 days. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. ATELIER HAUTE COMMUNICATION is not responsible for any delays caused by destination customs clearance processes.
CANCELLING YOUR ORDER UNDER THE DISTANCE SELLING REGULATIONS
If you are based in the EU under the Consumer Protection (Distance Selling) Regulations 2000 (DSRs), you have the right to cancel your order with us provided you give us written notice. Notice can be given any time after your order has been placed, up until 14 working days from the day after you received your order. Notice of contract cancellation under the DSRs must be given in writing by email to: firstname.lastname@example.org.
For orders cancelled under the DSRs, we will issue you with a full refund excluding the shipping cost. However, you will need to return the entire order to us by secure means to ensure it reaches us in good condition, at your own cost. Cancelled orders should be returned to: Service Apres Vente By Atelier, Extenso Telecom, 1 Chemin du Plateau, 69570 Dardilly, France, tel: +33 4 78 66 58 58. All items must be returned unused and in their original condition, from the original delivery country.
We recommend that you insure the return shipment as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse. In case of dispute, we also recommend you retain proof of sending. Refunds will be issued within 30 days of us receiving your returned shipment
In case you have already activated the Concierge service on the product that you are returning, a nominal fee of 400 EUR will be charge to you and be deduct from the amount of your refund
Items should be returned unused and with all ATELIER HAUTE COMMUNICATION tags still attached. Returns that are damaged or soiled may not be accepted and may be sent back to the customer and/or a refund refused.
All items returned should have a Return Merchandise Authorization (RMA) number to allow easy identification and prompt processing. Unidentified returns may be returned to the sender.
Goods are faulty if they are received damaged or where a manufacturing fault occurs within one year of purchase. Items that are damaged as a result of normal wear and tear are not considered to be faulty.
If you would like to exchange a faulty item instead of obtaining a refund, please be aware that we can only replace it for the same product in the same model, subject to availability. Where possible, we will offer to repair faulty items. If it cannot be repaired or the same product is not available, you are entitled to a full refund.
ATELIER HAUTE COMMUNICATION is the owner of the Website's domain name.
The entirety of the Website, as well as its components (in particular text, structure, software, animated items, photographs, videos, illustrations, drawings, graphic representations, logos, etc.) are creative works protected by articles L.111-1 et seq. of the French Intellectual Property code. The Website and its components are the sole property of ATELIER HAUTE COMMUNICATION; the latter is the sole party authorised to exercise intellectual property and related personality rights, particularly brands, models, creative works, software, databases, interpretations and image rights, as the originator or through a formal authorisation or licence. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purposes of viewing Content for your own personal use.
In addition to the Intellectual property rights mentioned above, "Content" is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this Site. ATELIER HAUTE COMMUNICATION tries to ensure that the information on this site is accurate and complete. ATELIER HAUTE COMMUNICATION does not promise that ATELIER HAUTE COMMUNICATION's Content is accurate or error-free. ATELIER HAUTE COMMUNICATION does not promise that the functional aspects of the Site or ATELIER HAUTE COMMUNICATION's Content will be error free or that this Site, ATELIER HAUTE COMMUNICATION Content or the server that makes it available are free of viruses or other harmful components. We always recommend that all users of the Internet ensure they have up to date virus checking software installed.
This Site is for your personal non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products, or services contained within this Site. You may not use this Site, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own Site.
You agree that you will be personally responsible for your use of this Site and for all of your communication and activity on and pursuant to this Site. If we determine that you are or have been engaged in prohibited activities, were not respectful of other users, or otherwise violated the Terms of Service, we may deny you access to this Site on a temporary or permanent basis.
We may include hyperlinks on this Site to other websites or resources operated by parties other than ATELIER HAUTE COMMUNICATION, including advertisers. ATELIER HAUTE COMMUNICATION has not reviewed all of the sites linked to its Web Site and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.
You have certain rights under the law. In France these include:
Nothing in the TERMS OF SERVICE is intended to affect these rights. For more information about your rights contact your local Citizens Advice Bureau or Trading Standards Bureau.
If ATELIER HAUTE COMMUNICATION breaches the TERMS OF SERVICE we shall only be liable for losses which are direct losses and a reasonably foreseeable consequence of such a breach. Losses are foreseeable where, for example, they could be contemplated by you and ATELIER HAUTE COMMUNICATION at the time of you placing your order, and ATELIER HAUTE COMMUNICATION dispatching your order. We shall only be liable for losses up to 100% of the total value of goods purchased.
We are not responsible for losses not caused by our breach or negligence, indirect losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us (for example, loss of profits or loss of opportunity).
We are also not responsible for failure to meet any of our obligations under the TERMS OF SERVICE where such failure is due to events beyond our reasonable control.
Nothing in this Contract means that ATELIER HAUTE COMMUNICATION’S liability to the customer for death or personal injury resulting from the Company's negligence or that of its employees, agents or sub-contractors is limited.
At our request, you agree to compensate us fully, defend us, and hold us ATELIER HAUTE COMMUNICATION harmless immediately on demand, its officers, directors, agents, affiliates, licensors, and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the TERMS OF SERVICE by you, including the use by any other persons accessing this Site using your Internet account caused by your action or inaction.
You acknowledge and agree that no joint venture, partnership, employment, or agency relationship exists between you and ATELIER HAUTE COMMUNICATION as a result of the TERMS OF SERVICE or your use of this Site. You agree that you may not and will not hold yourself out as a representative, agent, or employee of ATELIER HAUTE COMMUNICATION, and we shall not be liable for any representation, act, or omission on your part.
The failure by ATELIER HAUTE COMMUNICATION to enforce one or more of the provisions of these terms and conditions of sale does not constitute a waiver of such rights or remedies and shall not relieve the customer from compliance with such obligations.
The TERMS OF SERVICE together with all our policies and procedures will be governed by and construed in accordance to the relevant French law and the relevant courts of France will have exclusive jurisdiction.